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As a result of the continuing effort to improve client services, Computer Works has developed a new and exciting Service Delivery Model. Considerable market research, investment in technology, and feedback from clients has identified the need for a support plan with UNLIMITED Technical Support, Vendor Management, and Disaster Recovery. Through Proactive Maintenance, this cutting-edge approach to support services saves the client money, minimizes downtime, reduces the time to resolution, and makes budgeting for actual IT support costs possible. Computer Works believes that IT infrastructure should be a profit center for a business - not a cost center with intangible support expense. Computer Works has proven that proactively monitoring and managing a network always costs less than reacting to problems after they occur. What clients will gain by enrolling in this Support Services Program is a trusted business advisor that is dedicated to delivering fast, affordable, and professional support.
We support and maintain your entire Organization with our revolutionary UnlimITed Support Program - all for a fixed monthly cost.
Our Network Monitoring Service never sleeps, and continuously monitors your network to insure maximum uptime. We take action as soon as a problem is detected.
Quite possibly our most popular cost-saving Service. We manage all of your Vendor relationships, freeing you to focus on running your business. Whether it's an equipment, phone or network problem, we'll manage the issue to resolution.
As your trusted IT partner, and given the degree to which we will learn and maintain your environment, we offer Disaster Recovery Services as part of the UNLIMITED plan. As part of your Business Continuity Plan, disaster recovery response is a critical component when downtime means lost productivity and profits.
For more information, contact us today!
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