Technology Overview:

• Web-based application
• Remotely monitors public and private IP without security re-configuration
• Agent-based technology with N-tier architecture
• Monitors TCP/IP services, hardware metrics, generic logs
• XML-based communication
• Hierarchical views by location and/or device
• Notification by email/pager
• Security conscious design
• Escalation management rules
• Performance reporting for business and technical users

An IT Partner not Provider
Most businesses are continuing to scrutinize their IT budgets. Service quality demands are at an all-time high and the Internet has revolutionized how organizations operate. The break/fix IT service delivery model is ineffective. Our managed services program addresses your business needs by:

• Monitoring the critical health status of devices and applications
• Remotely diagnose problems before they occur
• Capacity planning reports for informed IT purchasing and budget decisions
• Insight into re-engineering service level agreements (SLA) more efficiently
• Strong service management methodology through the ITSM standards of ITIL.
• Minimize network downtime that causes lost productivity
• Our team of experienced IT professionals.

“Technology is the #1 budget item after HR, yet it is the least understood. Our focus and expertise is enabling businesses to reduce the maintenance costs and increase the service quality and reliability of their IT infrastructure.”

24x7 network monitoring provides peace of mind through proactive support

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Monitor, Manage and Optimize

Monitor: Monitoring of your network infrastructure has become as business critical as monitoring the security of the assets on your premises. Both should be outsourced to an expert.

Manage: BizTech Central™ delivers IT services on a 24x7 proactive basis. The result: you will be able to effectively manage your IT budget and reduce your overall IT support costs.

Optimize: Your company has invested heavily in your network and information systems, our services will optimize that investment.

	“BizTech Central™ is the ideal solution for managing a network. Most companies depend on their network for mission critical applications and information. Our service will alert us to network issues before they cause business interruption. This provides our customers with peace of mind and lets them concentrate on their business.” Joe Zalewski Managing Partner - BizTech